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Business Value of Maximo - IDA Research

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The Business Value of Maximo

Asset-intensive organisations are under growing pressure to improve reliability, reduce costs, and operate more efficiently in an increasingly complex and unpredictable environment. According to an independent IDC Business Value study (May 2024), organisations using Maximo achieve significant financial, operational, and productivity benefits by transforming asset management from a reactive model to a predictive, data-driven approach.

  • Measurable financial impact and rapid ROI
  • Improved asset performance and reliability
  • Workforce productivity gains across teams
  • Lower costs and better asset lifecycle management
Business Value of Maximo

Measurable Financial Impact

IDC found that organisations using Maximo realise average annual benefits of $13.9 million per organisation, equivalent to $2.9 million per 50 maintenance workers. Over five years, these benefits translate into a 522% return on investment (ROI) with a payback period of just 11 months, demonstrating rapid time to value and strong long-term returns.

Maximo business value

Key Findings at a Glance

The IDC Business Value study quantifies the impact of Maximo across financial, operational, and productivity dimensions.

Financial Impact

$13.9M average annual benefits per organisation; 522% five-year ROI; 11-month payback. $2.9M benefit per 50 maintenance workers.

  • Rapid time to value
  • Strong long-term returns

Asset Performance

47% fewer unplanned downtime events; 52% faster resolution; 57% improvement in MTTR; 18% improvement in OEE; 17% increase in asset lifespan.

  • Predictive maintenance
  • Condition-based monitoring

Workforce Productivity

40% increase in asset management team productivity; 26% in technician productivity; 21% in compliance; 17% in IT platform management.

  • Standardised workflows
  • Mobile work execution

Cost Reduction

6.3% reduction in equipment costs; $6.9M annual equipment cost savings; $243K annual asset management cost avoidance.

  • Lifecycle optimisation
  • Deferred capital expenditure

Revenue Enablement

$18.9M additional annual gross revenue per organisation; $2.8M net revenue enabled by improved execution and decision-making.

  • Data accuracy and compliance
  • Faster site and acquisition integration

Proven Platform

IDC concludes that Maximo delivers strong, measurable business value for asset-intensive organisations seeking faster ROI and sustained operational excellence.

  • Immediate and long-term outcomes
  • Predictive asset management

Conclusion

IDC concludes that Maximo delivers strong, measurable business value by enabling predictive asset management, improving workforce productivity, reducing downtime, and lowering asset lifecycle costs. For asset-intensive organisations seeking faster ROI, improved resilience, and sustained operational excellence, Maximo is a proven platform for driving both immediate and long-term business outcomes.

  • Predictive asset management and data-driven approach
  • Significant financial, operational, and productivity benefits
  • Rapid payback and strong five-year ROI
  • Improved asset uptime, reliability, and lifespan
  • Lower costs and better lifecycle management
  • Business growth and revenue enablement

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